Careers at Nintronics

Nintronics Ltd was founded in 2008 and has grown into a leading supplier of high-end home audio and cinema solutions. We work with discerning customers who expect industry-leading, friendly service and a high level of knowledge regarding high-end electronics and sound reproduction. A passion for music and movies is ideal, and while experience helps, the right attitude and willingness to learn are just as important.

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Retail Store Manager

We are looking for a Retail Store Manager to lead our team and ensure our showroom delivers the very best experience for our customers.

Key Responsibilities

• Build and maintain strong customer rapport.
• Manage our in-store and installation teams.
• Ensure shop standards are always maintained and that our showroom and demonstration facilities are presented correctly.
• Maintain an exemplary customer experience at all times.
• Be present on the shop floor, supervising and motivating the daily operations.
• Organise and delegate day-to-day tasks effectively, while also driving longer-term projects.
• Report monthly to Payroll and the Director on any staff absences or salary amendments.
• Understand basic HR procedures and the legal framework relating to shop operations.
• Maintain a high standard of staff presentation.
• Contribute to and participate in overall sales performance strategy, both in-store and e-commerce.
• Maintain office space and stock room order.
• Oversee general maintenance and accuracy of inventory systems.

Salary package will be competitive, with further OTE benefits.

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Senior Sales and Calibrations

Nintronics specialises in high-fidelity music reproduction and home cinema systems, based in Welwyn Garden City. We are looking for someone who shares our passion for music, movies and their reproduction to work in our showroom, which houses some of the finest brands in the audio world.

Ideally, you will have industry experience in both two-channel analogue and digital systems. Home cinema calibration and setup experience would be fantastic, but this can also be taught on the job for the right candidate.

Responsibilities

• Build strong and lasting customer relationships.
• Provide world-class customer service and adapt your approach to different customer requirements.
• Go above and beyond to meet customer needs and expectations.
• Develop and maintain strong product knowledge, including room acoustics and system matching.
• Use technical expertise to demonstrate and install high-end products.

Experience & Attributes

• Exceptional customer service skills.
• Excellent and confident communication skills.
• A positive and flexible attitude.
• A love of music and an appreciation of quality sound.
• Flexibility to work weekends and Bank Holidays when required.

Salary package will be competitive, with further OTE benefits.